Hot Water Systems


LiVE Services Groups works with leading brands in the Hot Water industry, such as Rheem, Dux, Thermann, & Envirosun. We offer Hot Water repairs, installations, & system replacements across South East Queensland.

Hot water is a crucial part of everyday household tasks. Whether it’s the kitchen, bathroom or laundry, hot water is an important factor in keeping the household running. It’s crucial to choose a hot water system that is both economical and sustainable. Hot water systems account for approximately 23% of greenhouse gas emissions, and 25% of total home energy costs in a home.

LiVE Services Group’s hot-water service can help you choose the right Hot Water System to match the needs of your household. Taking into account such things as the number of people in your household, your lifestyle, and how often it is used to determine what size system is best suited to you.

If you have a problem at home or at your commercial property, LiVE Services Group’s licenced plumbers will identify the issue, and work on getting it fixed promptly so you can get back to normal. Residential and Commercial Hot Water System services include repairs, maintenance, and installation of all major hot water brands.

Whatever your needs, we’ve got you covered!

Types of hot water systems

LiVE Services Group can provide a storage heater for your water so that it’s always hot.

Storage heaters can use an electric element or a gas burner in their storage tanks. Gas units are usually equipped with a pilot flame, which burns continuously and lights the main burner as needed. Storage heaters lose heat through walls so they must burn gas or use electricity frequently to maintain the desired temperature.

Our units will insulate your tank to reduce storage losses and save you money on electricity or gas.

Continuous Flow Hot Water Units

The storage hot water system uses older technology, while continuous flow hot water units are more modern. The water is heated only when it is needed, this is called continuous flow hot water units. It reduces energy waste and allows you to control the temperature.

These units are energy-efficient and have an energy rating of 6-7 stars. These units are also small enough to fit in tight spaces. They are not as affordable as storage units, but they are more efficient and will provide hot water for an indefinite period.

Solar Hot Water Systems

Solar Hot Water Systems heat water using solar panels and electric or gas-powered boosters. This system is the most efficient, but it’s also the most costly to install. The boosters can be used on cloudy days to pair with the tank in one of two ways.

  • On the roof along with the solar panels
  • At ground level

Installing the tank and boosters at ground level is ideal in order to avoid any additional costs such as reinforcing roofs etc. Easy access often translates into cheaper repairs & maintenance.

Heat Pump Water Heating

A heat pump water heater acts almost like an air conditioner, in that it extracts warmth from the environment and uses that to produce hot water. It’s a mechanically powered system that’s also environmentally friendly.

All major brands including: Sumec; Fimer; Fronius; Abb; Tigo; Hyndai Energy Solutions; Sungrow; and LG Chem. Our solar technicians will provide an onsite recommendation which brand is best for your unique needs.

Frequently Asked Questions

Our hot water installations typically include the following:

  • Check whether your old water heater is suitable for the requirements of your household. If you let us know the size and model of your current hot water unit and how many people live in your home, we will then be able to recommend which type of hot water system would best suit you.
  • Discuss with you your potential future requirements to make sure that they can provide enough capacity for all the appliances, and all your households needs in the future.
  • Provide you with all options and information required so you can make informed decisions to ensure your system is both cost and energy efficient, like hot water pressure reduction valves. These will save water and prolong the lifespan of your plumbing system which in turn will save you money in the long run.
  • Checking water pressure and temperature of hot water after installation
  • Testing the installation for gas leaks before and after completion of a gas hot water system installation
  • Plumbing in the water heater upon installation
  • Issuing a Certificate of Compliance
  • The installation of your hot water system will be compliant with both AS/NZS 3500 and AS/NZS 5601 standards.


At LiVE Services Group, we can provide a comprehensive assessment of your plumbing needs and offer valuable insights into which hot water unit will work best for your home now and into the future. Our results have helped many homeowners make better-informed decisions about their hot water systems.


Gas systems heat water quickly and are easy to repair or replace if they are damaged. You can heat water using gas in either continuous flow, or storage systems. For a home with four people, we recommend a storage tank containing 135-170L.

They are typically installed outdoors, but can also be installed indoors with certain restrictions.

Depending on the connection, you can use either LPG or natural gases. Gas hot water systems can be more economical than other options in some cases. Due to gas prices not being affected by peak times, they are generally less expensive. The efficiency rating of a hot water system can help you choose the best gas hot water system for you. Gas heating systems use different sized tanks. The tank size recommended is typically between 125-315 liters, depending on you and your household’s needs. As a licensed gas plumber with experience and up-to-date knowledge, LiVE Services Group can supply a range of tanks or advise you of the best solution based on your requirements. 


Continuous flow and storage electric systems are usually the most popular. They’re both reasonably priced and offer a choice between storage and continuous flow – although these are the most expensive to run when you’re using lots of water in peak periods due to the energy required to heat your water.


Solar-heated hot water systems need more research and specific installation considerations. However, with the help of a LiVE Services Group Electrician, you can rest assured that all the details will be dealt with and your new solar system will be tailored to your habits and usage.

It is important to choose a system that works with tank storage to account for days when you need more hot water. We recommend choosing the size of the tank based on your hot water needs. Our systems typically have a larger tank (300-360L). Consider taking the weather into consideration when picking a tank size. If you’re in an area with higher than average downfall of rain, you may run out of hot water when it’s most desired if your panels don’t have adequate sunshine. These systems however have much lower running costs than most, and as such, are well worth the initial outlay.

Over 60+ 5 star reviews from our customers!